Automations

Create automated flows that start at user-defined criteria.

• Product interest

  23. April 2026 Product interest: What is it and what does it require? If you have a Premium license, you have access to our standard package of behavioral triggers for your automations, including product interest. With t…

• Kategori interesse

  23. April 2026 Category interest: What is it and what does it require? If you have a Premium license, you have access to our standard package of behavioral triggers for your automations, including category interest. With…

• Videoelement

  31. March 2026 The video element allows you to insert a video into your email. In this guide, we’ll walk through how to set up a video element and what you can expect from the video display when the campaign is sen…

• Create an automation flow

  3. March 2026 An automation flow is a feature that can automatically send one or more emails or text messages to a single recipient based on a specific action. We recommend that Heyloyalty accounts use this feature, as i…

• How to set up lockout time on an automation

  18. May 2026 An automation sends emails based on an event – either immediately or with a delay. This can mean that some emails are sent in the middle of the night. With a blocking time, you can ensure that emails are onl…